Return Policy
At Robin's Nest, we understand that sometimes a product may not meet your expectations or needs. That's why we have a hassle-free return policy in place to ensure your satisfaction.
If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund. We believe in the quality of our products and want you to be confident in your purchase.
To initiate a return, simply contact our customer service team at our Contact Us page with your order number and reason for return and we will guide you through the process and provide you with the necessary steps to complete your return.
Please note that the following conditions apply to all returns:
- The item must be in its original condition, unused, and in its original packaging.
- All accessories, manuals, and parts must be included.
- The return must be initiated within 30 days of delivery.
Once your return is received and inspected, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.
If you received a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on your preference.
For any further questions or assistance regarding our return policy, please don't hesitate to contact us. We are here to ensure your satisfaction and provide you with a seamless shopping experience.